Privacy Policy
Privacy and Personal Data Protection Policy
mylle, the institutional brand of Intelligent Adventure Lda., owner of the website www.mylle.world, is committed to protecting the privacy of website users. This Privacy Policy explains how personal data is collected and processed, by the General Data Protection Regulation ("GDPR"), approved by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.
Browsing and using the website implies acceptance of this Policy. If you have any questions or need to exercise your rights, please get in touch with privacykeeper@mylle.world, indicating the subject in detail.
1 Definition of Personal Data
According to the GDPR, "personal data" means any information that makes it possible to directly or indirectly identify an individual, such as name, identification number, location data, electronic identifiers, among other elements characteristic of physical, physiological, mental, economic, cultural or social identity.
2 Collection and Processing of Data
Personal data is collected as it is mandatory to provide services, such as registration for mentoring sessions, training, sending information, and scheduling sessions. Collection takes place by:
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Registration for training programs or mentoring appointments (name, email, telephone contact, and subject).
3. Responsibility for Data Processing
mylle is responsible for processing the personal data of website users, ensuring compliance with protection and security standards. Whenever subcontractors are used, they must implement appropriate technical and organizational measures for data protection.
4. Retention period
Personal data will be kept for as long as the service is provided or the user is registered on the website. After termination, they will be kept for up to one year, unless otherwise required by law. The user can request the deletion of data at any time by emailing privacykeeper@mylle.world.
5. International Data Transfers
In certain situations, personal data may be transferred to entities that provide services to mylle outside the European Union. In the case of transfer to the United States of America, we ensure that these entities comply with the requirements of the Privacy Shield.
6. Rights of Data Subjects
Users have the following rights in relation to their personal data:
- Access and consultation of the data provided;
- Rectification of incorrect information;
- Deletion of data (where legally permitted);
- Opposition to processing for specific purposes;
- Limitation of processing;
- Data portability. These rights can be exercised by email to privacykeeper@mylle.world. Users can also submit a complaint to the National Data Protection Commission (CNPD) via the website https://www.cnpd.pt/.
7. Purposes of collection and processing
The personal data collected is used for:
- Scheduling mentoring or training sessions;
- Sending information and materials related to the services provided;
- Registering with certifying bodies to issue diplomas;
- Billing for contracted services.
8. Security measures
mylle adopts technical and organizational measures to guarantee the security of personal data, including:
- Data encryption;
- Restricted access to data through secure authentication;
- Constant monitoring of servers to prevent vulnerabilities.
9. cookies
The website uses cookies to improve the user experience. These text files identify the user's computer, but do not collect individual personal data.
10. Updating the Privacy Policy
mylle reserves the right to change this Privacy Policy whenever necessary, and the changes will be published on the website.
Terms of Service
The website domain belongs to mylle, responsible for its management and operation. Using the website implies full acceptance of these Terms and Conditions of Use ("TCU").
1. Access to the website
mylle, as the website's owner, may restrict access at any time, particularly for maintenance or updating purposes. It also reserves the right to close the website whenever necessary.
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2. Intellectual Property Rights
All texts, images, graphics, and other content on the website are the exclusive property of mylle and are protected by copyright. It is forbidden to reproduce, copy, modify, sell, or use these elements without prior written authorization from mylle.
3. Privacy and processing of personal data
Users are responsible for keeping their data up to date. mylle protects users' privacy by following the principles set out in its Privacy Policy, guaranteeing security in processing personal data collected.
4. Links to third-party websites
The website may contain links to third-party websites. mylle has no control over these websites and is not responsible for their content or terms and conditions of use.
5. Changes to the Terms and Conditions
mylle reserves the right to modify these TCUs whenever necessary. Amendments will be published on the website and take effect from the publication date.
6. Alternative Dispute Resolution
In a dispute, users may resort to Alternative Dispute Resolution entities identified on the Consumer Portal (www.consumidor.pt) or the Online Consumer Dispute Resolution website (https://webgate.ec.europa.eu/odr).
Currently, alternative dispute resolution bodies include:
CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
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E-mail: cniacc@unl.pt
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Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Centro de Arbitragem de Conflitos de Consumo de Lisboa
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Web: http://www.centroarbitragemlisboa. pt
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Centro de Arbitragem de Conflitos de Consumo do Vale do Ave / Tribunal Arbitral
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E-mail: triave@gmail.com
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Web: http://www.triave.pt
CIAB - Centro de Informação, Arbitragem e Conflitos do Consumo
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E-mail: geral@ciab.pt
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Web: http://www.ciab.pt
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Centro de Arbitragem de Conflitos de Consumo da Madeira
mylle advises users to contact these entities to resolve consumer conflict quickly and effectively.